coffee company

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T's&C's

COPYRIGHT

We know you love our stuff, but if you want to use any of it for yourself, please ask us for permission Gaya Coffee does not accept any liability for tunes which could be considered illegal, defamatory or obscene content. Please inform us if there is a problem and we will happily sort it out.

EMAIL CORRESPONDENCE

Email correspondence from Gaya Coffee may contain secret information that was not meant for you and may be legally privileged. Basically if its not for you, don’t read it or distribute it because you will get into trouble if you do. If you do receive correspondence from us in error, do us a favour and delete it.

DISCLAIMER

We (any and all of us or those associated to us) are not responsible for any damage, loss or liability of whatsoever nature arising from the use or inability to use this website or the services or content provided from and through this website. Gaya Coffee makes no tunes of warranties, implied or otherwise, that this website is error/ommission free or that the service will be 100% uninterrupted (Whilst we love our country -this is South Africa). This website is supplied on an “a voetstoets” basis and has been made for everyone’s enjoyment not just your own. Its your responsibility to make sure that you are happy doing business with us. We are just coffee crazy so take our ideas and opinions with a pinch of salt. Remember we informed you that its your responsibility to make sure you are happy, don’t try and blame us for hare-brained ideas that we may have and you tried to steal and its now cost you money. We will try our utmost to help, but if once the package has been handed to the courier company it’s their indaba to get the package to you.

Payment

The following cards are accepted on this site: Visa Card / MasterCard

AGREEMENT OF SALE

Sometimes there are issues beyond our control, so we are going to need an out. On extremely rare occasions we may not be able accept or execute an order without prior notice however if you have paid we will refund you in full. We also might just say no because it’s raining frogs, but trust that if we do refuse, we have our reasons.

STOCK AVAILABILITY

Stocks of all goods on offer are limited, so you snooze you lose.

SPECIAL OFFERS

We may have special offers from time to time, they will come with their own T&C’s.

REFUNDS

Should we give you the wrong stuff or if the stuff is damaged or faulty, Gaya Coffee will swop the bad one for a good one, provided that the bad one is returned in its original packaging with all warranty cards, manuals and accessories. Certain made to order items may only be returned for replacement but not for a refund. One thing though, you have to inform us of the problem within 7 days or we are not going to be able to help. Also remember that you didn’t pay us in cash, so we will not refund you cash. All refunds will be processed by eft.

PRICING

Everything sold is displayed in Rands. We try our best, but sometimes make mistakes are made and will not be held to those mistakes. Unless it specifically says free, it’s not free.

IMAGES & PRODUCT SPECIFICATIONS

Items may not look the same on the website as they do in person.

DELIVERIES

We will try to ensure all deliveries are made within 5-7 working days, taking into consideration the availability of stock and region. When there is a problem, we will make every effort to let you know. If you give us the wrong delivery info, don’t blame us. In the event of an exchange, additional delivery costs may be applicable.

PRIVACY

Please refer to our Privacy Policy for further details regarding how we gather, process and store your personal information in accordance with the Protection of Personal Information Act (“POPIA”) 4 of 2013. All credit card transactions are Protected by PayFast.